FAQ PAGE UNDER CONTRUCTION
Welcome to the Grand Auto Storage Help Center. Find answers to common questions about our premium vehicle storage units, security protocols, and billing processes.
Frequently Asked Questions
Storage & Units
What vehicle types do you accommodate?
We provide specialized storage for luxury, collector and heirloom cars, as well as motorcycles, ATVs, snowmobiles, seasonal autos, and just regular vehicles in need of secure, safe storage. We do not store RV's, boats, or trailers. Our facility is designed specifically for enthusiasts needing a high-security environment.
How strictly is climate controlled?
Our facility maintains a stable temperature between 15°C and 21°C with relative humidity kept strictly between 45% and 55%. This technical precision prevents expansion, preserves rubber seals, and eliminates rust risks. We regularly change filters on our make up air.
Can I store seasonal wheel sets?
Absolutely. We have dedicated Tire/Wheel storage plans to free up your garage space and protect your performance wheels from accidental damage or improper stacking.
Can I work on my vehicle while its being stored?
Unfortunately, no. Insurance and liability does not allow for work or maintenance to be conducted while your vehicle is being stored.
Security & Access
How is the facility monitored?
Our facility features a state-of-the-art surveillance network with high-definition interior and exterior cameras monitoring all areas 24/7. Motion sensors and impact detectors provide real-time alerts to our security team.
What physical security measures are used?
Our facility is a vault-like, discreet location with non-combustible construction. We employ a double-gated perimeter and heavy-duty impact sensors on all entry points for maximum physical protection.
Can I access my vehicle anytime?
During winter months (Oct -May) access is available to the facility to viewing only, not removal of vehicles. During summer months (May-Oct) access is available to annual/long-term members with notice. Vehicle swaps are available as well, again with notice and an appointment.
Can I work on my vehicle?
Insurance and liability does not allow for members to work on their vehicles or conduct maintenance in the facility.
Pricing & Billing
How do your monthly rates work?
We offer competitive monthly rates based on vehicle size, time of year, and duration. Billing is automated on the first of each month for your convenience, with no hidden fees or surcharges. We have a number of discounts available to serving and retired military and first responders, charitable donation matching, and for auto club and association members.
What payment methods do you accept?
At this time, to reduce costs, Grand Auto Storage is accepting e-transfers, check, auto-deposit, and cash.
Is there lease flexibility for long-term storage?
Yes, while we offer standard month-to-month contracts for ultimate flexibility, we also provide discounted annual prepay plans and multi-vehicle storage discounts for our long-term clients.
STILL HAVE QUESTIONS?
If you couldn't find the answer you were looking for in our FAQ, our team is ready to provide the specific information you need about our high-security automotive storage solutions.